Friday, October 31, 2014

Sales or Service

Being Mortal by Atul Gawande MD has been suggested by many as an excellent read if you question the role of medical sciences in understanding ageing, death, not merely in prolonging life. I have had doctors wanting to keep the cholesterol under control as the patient lay dying with an incurable tumour.
   My friend shared her experience last week when her eighty nine year sister who lived in a different city, alone, fell, had to be hospitalised and undergo surgery for a hip implant. The surgeon attending on her spoke to my friend, calmed her, explained the pin hole surgery procedure and worked at keeping his patient comfortable till the surgery was done. He arranged for special nurses on day night shift and kept the family informed till they could be by her side.

     The family is so grateful they have awarded the doctor BFFL (best friend for life) status. Medical support based only on technology with out any human touch is commerce, and with it becomes noble service.    

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